FAQ & troubleshooting
Troubleshooting
Section titled “Troubleshooting”“This project is paused” The publisher’s points ran out. Nothing was deleted; the publisher adds points to resume.
Sign-in loops or fails Sign out in the AI app, remove and re-add the connector, then sign in again.
A tool is missing Your role may not include it. Ask the publisher.
A destructive action didn’t run
Operations that need confirmation return a confirm_token first. The AI must ask you and call again only if you agree.
Questions
Section titled “Questions”Do I need an OpenAPI spec? It helps. Paste an OpenAPI/Swagger URL or a base URL and we probe the common spec paths. If none is found, upload the spec file.
Do I have to change my login? No. Pick any of the sign-in methods; none require changes beyond registering a callback or redirect URI.
Can the AI see my users’ tokens? No. Your user’s JWT never reaches an MCP client, the CLI, the widget, the browser or the model.
Do end users need an invite? No. Only publishers are invite-only. End users need an account with the product itself.
Still stuck? Email [email protected] with the endpoint URL, what you tried and the time it happened.